Well – what an exciting day we had yesterday! We should have had a premonition of things to come when Cindy learned that Comcast was replacing their cable lines in her area and she would be without Internet service. AWK!! She quickly packed her laptop and files and headed to Starbucks where she attempted to set up a temporary office in a quiet corner. Did I say “quiet”??? An Internet café is not the best place to set up an office – her headache had just begun.
The past two weeks, Cindy and our web people have tested, run and re-tested our new on-line registration system. All glitches were found and addressed and we were ready to go for Portland registration on the 11th. Web management did tell us that they had some “possible” concerns about our server, but they thought it would be minimal. If only it had been minimal.
I don’t understand all this techno mumbo jumbo -- and I don’t care to learn. I just want it to work. Sort of like my car. Don’t bother me with pistons and carburetors -- I’ll change the oil, keep the tires up, fill her with gas and expect perfect performance. Cindy deals with the web crew – she gets it. So – here she is, sitting in Starbucks, computer at the ready. The background noise is about to drive her crazy and she is on pins & needles waiting to make certain that all goes smoothly. I’m sitting at my computer, at home, wrapped in blankets surrounded with antibiotics, cough syrup and lozenges…. as I have pneumonia. Coughing, wheezing, nauseated (and that was from the anticipation of the registrations!!) knowing full well that I can’t do a thing but offer support if things go haywire.
You know the rest. Ultimate chaos for the next 3 hrs. Actually – for the next 16 hours. It took that long to sort thru the mess and to get everyone organized. I can’t begin to explain to you the technical problems that occurred. Basically as I understand it, we have 200 sites on our server and all of us together use about 5% of ”it” daily. When our attendees kicked in at 1:00 – it went up to over 100% of usage and crashed everyone on the server. Our web people felt the only solution was to get a mega server and move all 200 clients. A tremendous job that took all night.
We are now back on line and ready to go. Portland registration will pick up again on Thursday at 1:00. We have so many fantastic classes that interest in them is spread out pretty evenly so I don’t anticipate that people will have trouble getting their preferred classes. Cindy and I sincerely appreciate all the support, understanding and patience from all of our great attendees.